I forgot my Library OR athens account username or password, can you help?

You can reset your passwords using the links below.


Account type Description password reset link
1. New HLI accounts
Use the password reset link (opposite) if you registered your account using this online form.
If you cannot remember how you registered, the username usually contains your first and last name.

HLI password reset
2. Older OpenAthens Account
Use the Athens password reset link (opposite) if you set your account up using this online form.
If you cannot remember, the username starts with hse e.g. hsejbloggs001
Staff from s38 organisations use this method.

Athens password reset


Note there are currently two methods of logging into our online resources. See our FAQ on how to login for more information.

For further help speak to our staff using:
online chat helpdesk or at your local HLI Library.



  • Last Updated Feb 01, 2023
  • Views 237
  • Answered By Thomas Veale

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